Sample Audio Files

• Realtime Sample Work

There are two pay cycles per month.

• Events from the 26^th of the prior month until the 10^th of the current month are covered in the first invoice.
• Events from the 11^th of the current month until the 25^th of the current month are covered in the second invoice.

On the first business day after the 10^th and the 25^th you will receive an invoice reminder which has a list of all the jobs you worked for us during that period as well as their durations. You check to see your records match ours and let us know if they do not and we will work out the differences if there are any.

When your numbers match our numbers, you submit to us an invoice.

Your invoice should include:

• The word, "Invoice" at the top
• Your name
• The Date
• Address, "to" Teleperformance Rapidtext
• A list of the items you worked and the cost and duration each (you can copy and paste the reminder list we sent you for this)
• A total
• A remit address

We will need your invoice returned by the 16^th for the 1^st cycle and the 1^st for the second cycle.

Two payments are made per month to you.
Cycle one pays on the 22^nd.
Cycle two pays on the 7^th of the next month.

Download a sample invoice for reference.

Submit completed invoices to Christopher.Keveny@teleperformance.com

An Incident report is submitted whenever a job doesn't go as planned beforehand.

When events are scheduled the are to take place according to the schedule indicated. If they please download this form and submit it newportrealtime@teleperformanceusa.com

When should you submit an Incident Report:

• The client is late to their event
• The client does not show to their event
• You are late to an event for whatever reason
• You are unable to attend an assigned event for whatever reason
• A portion of an event is missed due to technical reasons

When you don't need an incident report:

• The event goes normally without issues
• The event runs longer than expected(adjust times in schedule site)
• Non-material changes to a meeting such as speaker changes or topic updates

Download sample Incident report for reference.